Frequently Asked Questions
Everything you need to know about your next pair of cult classics.
How do I know what size to order?
Most Demonia styles are offered in U.S. Men's or U.S. Women's whole sizes. We recommend measuring your foot and consulting our size chart. If you are a half-size, we generally suggest sizing up for the most comfortable fit.
Do you offer international shipping?
Yes, we ship our alternative footwear worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
What is your return policy?
We accept returns on unworn merchandise in its original packaging within 30 days of delivery. Please ensure the shoe box is protected during return shipping, as damaged packaging may result in a restocking fee.
Are your products vegan-friendly?
The vast majority of Demonia footwear is crafted from high-quality synthetic materials, including vegan leathers, suedes, and velvets. Please check the individual product descriptions for specific material details.
How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay for eligible customers.